Medical Device Company- Challenge: Uncertain the money spent on benefits and recognition programs was appreciated, valued or appropriate.

YES! Solution:  Surveyed the local and regional business community for commonly offered benefits and perquisites to identify differentiators.  Surveyed employees on benefit needs and usage, and then proposed changes to benefit offerings. Communicated the value of benefits and overall changes to employees

Consumer Products Distribution Company- Call Center Challenge: -  continuous high turnover while new hires were struggling to come up to "speed" quickly.

YES! Solution: – Reviewed sourcing and selection practices, and designed a revised process that included on-line behavioral assessment tools. Expanded candidate pool using diverse and innovative sources.

Outsourcing Services Company acquisition of local competitor -Challenge: acquiring company was out of state and needed to ensure a high level of customer care while quickly assessing the skills and issues of the employees in the acquired offices.

YES! Solution: On site one/one meeting with staff. Developed outline of existing work flow and duties by employee, identifying skill overlaps or gaps compared to corporate staffing capabilities. Obtained information from one/one and small group meetings, and made recommendations on retaining key individuals and ongoing communication needs.