Services

Every business is unique, and every business faces unique challenges as it grows and changes. Your company will face them too! But no matter the business, a solid Human Resources foundation is always an important factor in a successful organization. That foundation should be based on best practices, and be flexible enough to fit the size and culture of your business, and to grow with you.

During periods of growth and change, the most solid HR foundation is one built by the collaboration of a Go-To HR resource, such as YES! Your Human Resources Solution, and the company’s existing HR resources. Our team partners with senior management to identify opportunities, uncover solutions, and focus your team on meeting business goals. At YES!, we craft programs to increase returns on your most critical investment: your workforce!

At the same time, our Go-To HR resource is available by phone, e-mail, and on site office visits to handle project work, employee relations, staffing, and workforce planning. Project management is ongoing and often done off-site, making YES! Go-To HR a true model of flexible resourcing.

Our clients range from early-stage and start-up companies to established private, public, and nonprofit businesses. Keep reading to see real-life examples of our team in action, and discover how your business can leverage the power of saying YES!

Services We Offer

  • Company Aquisitions

    An outsourcing services company needed to maintain its high level of customer care while quickly evaluating the skills and concerns of employees in offices acquired through acquisition.

    YES! Solution: Obtained critical information from on-site, one-on-one and small-group staff meetings. Developed outlines of employee duties and existing workflow, and identified local skill strengths and weaknesses compared to corporate office. Used this information to recommend key individuals for retention and a communication strategy.

  • Compensation strategy and rollout

    The incentive compensation at a health services company was becoming more of an entitlement than a motivator. None of the numerous compensation plans were driving the desired results.

    YES! Solution: Met with senior management to understand the current compensation plans and the company’s near-term and long-term goals. Realigned the incentive compensation structure by reducing the number of programs, while introducing metrics to measure achievements and simplify the calculations. Proposed recommendations and drafted a communication plan for the roll-out.

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  • Employee benefits and recognition programs

    A medical device company wasn't sure the money spent on benefits and recognition programs was appreciated or appropriate.

    YES! Solution: Identified differentiators by surveying the local and regional business communities about commonly offered benefits and perks. Proposed changes in benefit plans based on the results of a survey addressing employee needs. Communicated to employees the actual value of the benefit plans offered by the company and the recent changes.

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  • HR leadership building

    Recent organization changes and employee turnover depleted the HR staff at a medical services company. The prospective HR manager needed help to prepare for this large leadership role.

    YES! Solution: Prepared the HR manager for her new role by providing HR leadership support and mentoring through the YES! Go-To HR model. Offered guidance to the HR manager for resolving employee issues and developing HR-capabilities.

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  • Job Descriptions

    A multi-industry company reviewed its positions and discovered that its job descriptions were outdated and inconsistently formatted. The company managers did not have the required skills to create effective job descriptions.

    YES! Solution: Developed in-person and web-based training programs to teach management how to write effective job descriptions. Provided easy-to-follow job description outlines and initiated a train-the-trainer program with the company’s HR team.

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  • Recruitment and retention

    A consumer products distribution company suffered high turnover in its call center, and new hires struggled to learn the ropes.

    YES! Solution: Reviewed sourcing and selection practices and designed an approach that included online behavioral assessment tools. Expanded candidate pool using diverse and innovative sources.

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  • Workforce reduction and transition

    A change in business direction at a manufacturing company required a workforce reduction and facility relocation—all without impacting production schedules.

    YES! Solution: As interim HR leadership, managed the entire transition project, including staff-reduction timetables. Ensured a high level of employee participation by implementing a 12-month communication plan and designing career support programs and incentives.

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  • A vision for the future

    A consumer product start-up company was growing fast, but without a clear and consistent corporate structure. Employees couldn’t see the bright future at the end of this darkened tunnel.

    YES! Solution: Met with the CEO and senior management to develop a clear vision of the company’s future. Prepared for growth by analyzing business needs and designing a corporate structure which included key leadership hires, a strong HR foundation, and clear job descriptions for all employees.

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YES! News

The “better” way to conduct layoffs

Layoffs are hard on everyone. Even as business leaders and HR professionals, layoffs are one of the hardest things we have to do. Regrettably, many of us remember this from the all-too-recent pandemic layoffs. Layoffs are a reality we may soon face again as the threat of recession looms. And while we may not have […]

Resolve conflict like a champ

We’re hard-pressed to say conflict resolution is a fun or glamorous part of a Human Resources or leadership role, but it’s one of the most critical parts. How you mediate conflict impacts employee morale and retention, and also shows your leadership abilities and your willingness to tackle the tough stuff. Your conflict resolution skills can […]

Stop! and hire this candidate

It’s easy to criticize potential hires and spot reasons why we shouldn’t hire them. That one is too arrogant, that one lacks technical skills, and that one knows nothing about the company. Process of elimination, right? But too often we fail to recognize the positive reasons why we should hire someone. Positive flags can be […]

Client Testimonials

"Kathi has been an extremely reliable, knowledgeable and indispensable resource for our growing business. Anytime we had a difficult issue or needed to refine, replace or upgrade our HR communication, Kathi provided outstanding support and feedback. She is a wonderful person and an outstanding, solution oriented communicator. I can't recommend her enough to businesses who need assistance with HR strategy and support."

"Kathi is reliable, knowledgeable, and an excellent communicator. She has always been readily available to help us with all of our immediate needs, from handbooks to policies, and notices. We highly recommend her. A great team player."

"SPMD has been partnering with Kathi for almost 4 years. She is a fantastic partner to our design firm. Her experience, knowledge, professionalism and ability to problem solve is the perfect package to fit our business. Over the years she has helped us navigate many employee situations quickly and re-wrote our Employee Handbook. Kathi is always there in a heartbeat when a situation arises and has the answers and advice we need. We highly recommend Kathi!"

“Kathi provided Senior Human Resources leadership to Orqis Medical for over six years. Her effectiveness is immediate, her contributions substantial, and her ability to integrate into the employee base as a consultant outstanding. I highly recommend Kathi to any company looking for senior management help in the HR arena, without the ability to hire a full-time manager. This is a go-to person for any small, medium, or start-up company.”

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