News

The Salary Dilemma: Is It Better to Know or Not to Know?

The salary scandal involving administration officials for the city of Bell has created quite a stir in California.  Now the legislature, the governor’s office, the League of California Cities, and many citizens are demanding disclosure of salaries paid to public sector employees.  What does this spotlight mean for private employees?  Would your employees be more or less motivated if they knew what all of their coworkers earned?

The salary scandal involving administration officials for the city of Bell has created quite a stir in California.  Now the Legislature, the Governor’s office, the League of California Cities, and many citizens are demanding disclosure of salaries paid to public sector employees.

What does this spotlight mean for private employers?  Would your employees be more or less motivated if they knew what all of their co-workers earned?

Most companies embrace Pay for Performance or Competitive Pay.  If a company has correctly evaluated its positions, done solid market pricing, and designed a system that rewards based on performance, why not publish salaries for all to see?

But of course the question is more complex: we know that many people judge themselves based on how they compare to others in terms of income, title, and other benefits of employment.

A recent study* published by the National Bureau of Economic Research evaluated employee reactions to the publication of salaries at the University of California.  The study measured the reaction of employees who discovered they were paid less than theaverage of their co-workers, to those who did not know the pay of others.  They also compared the reaction of employees who learned they were paid above the average of their coworkers to similarly paid employees who, again, did not know the pay of others.

Not surprisingly, employees who knew they were paid lower in comparison to peers reported much less satisfaction with their jobs, and more desire to change jobs, than similarly paid employees who did not see the actual salary data.

Surprisingly, the employees who learned they were paid relatively high compared to co-workers did not report any greater job satisfaction or change in desire to look for another job!

We again learn that pay can be a dissatisfier but not a satisfier, and that certain knowledge of your relative pay can lead to less satisfaction, but not more.

How much information to share about your company’s compensation practices becomes a balancing act: enough to encourage employees to stay, perform well, advance and grow, but not so much to create dissatisfaction.  It is also depends on your organization’s culture. Is it open and trusting?  Is it hierarchical?  What role does incentive or commission play in your program?  What behaviors do you want to drive?

The amount of information you choose to share will depend on the answers to these questions.  Based on those answers, you have the option of disclosing nothing more than what they make, or  the range for the position, or even the range for the next level up.  You may also decide to share the entire salary structure for every position in your organization … the Full Monty as it were, but beware.

A well-crafted compensation and communication plan should enable you to reinforce your pay philosophy while avoiding the suspicion that goes with secrecy.

* Inequality at Work: The Effect of Peer Salaries on Job Satisfaction – David Card, Alexxander Mas,Enrico Moretti, Emmanuel Saez

Click Here to Download the PDF

YES! News

The “better” way to conduct layoffs

Layoffs are hard on everyone. Even as business leaders and HR professionals, layoffs are one of the hardest things we have to do. Regrettably, many of us remember this from the all-too-recent pandemic layoffs. Layoffs are a reality we may soon face again as the threat of recession looms. And while we may not have […]

Resolve conflict like a champ

We’re hard-pressed to say conflict resolution is a fun or glamorous part of a Human Resources or leadership role, but it’s one of the most critical parts. How you mediate conflict impacts employee morale and retention, and also shows your leadership abilities and your willingness to tackle the tough stuff. Your conflict resolution skills can […]

Stop! and hire this candidate

It’s easy to criticize potential hires and spot reasons why we shouldn’t hire them. That one is too arrogant, that one lacks technical skills, and that one knows nothing about the company. Process of elimination, right? But too often we fail to recognize the positive reasons why we should hire someone. Positive flags can be […]

Client Testimonials

"Kathi has been an extremely reliable, knowledgeable and indispensable resource for our growing business. Anytime we had a difficult issue or needed to refine, replace or upgrade our HR communication, Kathi provided outstanding support and feedback. She is a wonderful person and an outstanding, solution oriented communicator. I can't recommend her enough to businesses who need assistance with HR strategy and support."

"Kathi is reliable, knowledgeable, and an excellent communicator. She has always been readily available to help us with all of our immediate needs, from handbooks to policies, and notices. We highly recommend her. A great team player."

"SPMD has been partnering with Kathi for almost 4 years. She is a fantastic partner to our design firm. Her experience, knowledge, professionalism and ability to problem solve is the perfect package to fit our business. Over the years she has helped us navigate many employee situations quickly and re-wrote our Employee Handbook. Kathi is always there in a heartbeat when a situation arises and has the answers and advice we need. We highly recommend Kathi!"

“Kathi provided Senior Human Resources leadership to Orqis Medical for over six years. Her effectiveness is immediate, her contributions substantial, and her ability to integrate into the employee base as a consultant outstanding. I highly recommend Kathi to any company looking for senior management help in the HR arena, without the ability to hire a full-time manager. This is a go-to person for any small, medium, or start-up company.”

    Shine Video Star Job Interview

    Free Consultation

    Contact Us

    • This field is for validation purposes and should be left unchanged.