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Why Is Communication So Important at Work?

Just like in your personal life, communication can make or break your career. When you communicate well in the workplace, you:

Build Relationships

When you interact with someone on a level beyond BAU, you show interest, you connect, and you build relationships. And solid relationships are one of the most useful tools you can wield in your career. Business relationships will impact the flow of your day-to-day, the size and quality of your network, and even the friendships you make. So why not learn to work well with others?

Show Transparency

Business transparency has been all the rage this last decade, and it’s not going anywhere anytime soon. Open communication creates greater transparency, which then builds loyalty and trust among employees, clients, and the public. As loyalty and trust increase, the transparency is likely to become, well, even more transparent. But that’s not a bad thing to invite the honesty and accountability that ensure quality and standards. So don’t be afraid to share your business’s data and decisions that will impact these groups.

Encourage Growth

When you’re a good communicator, you can land new clients and close deals. It’s like having a green thumb: it makes the difference between a business that is blooming and a business that is browning. Great communication from leadership also impacts workflow, because employees who are clear about their objectives can work easier. And when team members feel free to express themselves, better collaboration and increased productivity often follow.

Solve Problems

Stuff happens. How can you best solve a problem unless you openly (and tactfully) communicate about it? When you talk about and resolve problems when they arise, you’ll have fewer misunderstandings and hurt feelings that harm employee morale. You’ll also avoid any unpleasant surprises at performance review time.

What could you do to improve communication at work?

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Client Testimonials

"Kathi has been an extremely reliable, knowledgeable and indispensable resource for our growing business. Anytime we had a difficult issue or needed to refine, replace or upgrade our HR communication, Kathi provided outstanding support and feedback. She is a wonderful person and an outstanding, solution oriented communicator. I can't recommend her enough to businesses who need assistance with HR strategy and support."

"Kathi is reliable, knowledgeable, and an excellent communicator. She has always been readily available to help us with all of our immediate needs, from handbooks to policies, and notices. We highly recommend her. A great team player."

"SPMD has been partnering with Kathi for almost 4 years. She is a fantastic partner to our design firm. Her experience, knowledge, professionalism and ability to problem solve is the perfect package to fit our business. Over the years she has helped us navigate many employee situations quickly and re-wrote our Employee Handbook. Kathi is always there in a heartbeat when a situation arises and has the answers and advice we need. We highly recommend Kathi!"

“Kathi provided Senior Human Resources leadership to Orqis Medical for over six years. Her effectiveness is immediate, her contributions substantial, and her ability to integrate into the employee base as a consultant outstanding. I highly recommend Kathi to any company looking for senior management help in the HR arena, without the ability to hire a full-time manager. This is a go-to person for any small, medium, or start-up company.”

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