News
4 Mistakes to Avoid When Firing an Employee
It’s a tough job, but someone’s gotta do it: terminations. As HR professionals, releasing employees is one of our stickiest but most important duties. That’s why earlier this month in the YES! Your Human Resources Solution blog, we shared tips to know when it might be time to let an employee go. Of course, the hardest part for everyone comes after you’ve decided to let an employee move on. Once you’ve chosen to take that crucial step, be sure to conduct the termination with caution and grace by avoiding these four mistakes:
- Not meeting in person. Even though it’s time to part ways, remember that this employee devoted months or even years of their life to the company. They deserve some courtesy on the way out. So just as you wouldn’t end a long-term personal relationship through a text message, voice message, or email, don’t end a professional one that way. Show respect by holding a face-to-face meeting.
- Giving a laundry list of reasons. You did give this employee notice that they weren’t performing to standard, right? If you gave an employee fair warning and offered coaching or performance improvement plans, then the employee already knows termination is a possibility. They don’t need their dignity crushed by a detailed playback of every time they fell short. Having an explanation prepared—something that says the previously addressed performance issues were unfortunately not improved to meet the standards expected of the position—can help the employee maintain some self-esteem.
- Retaining live access to information systems. A just-terminated employee may be sad, angry, and ready to lash out in any way possible. The good news is, most destructive behavior can be headed off. Coordinate with IT to cut access to email, contact lists, and cloud-based drives while the termination meeting is taking place. (Do it before, and you risk blindsiding the employee.) If the employee would like to write a good-bye letter, you can offer to route it on the employee’s behalf.
- Ending on a negative. Terminations are always tough, but they are most successful when an employee walks away feeling as dignified and positive as possible. Make sure the employee knows that their contributions were valued. Use optimistic, encouraging words, such as highlighting your confidence in their ability to find a job that’s a better fit for their talents. It is also respectful to provide information about state benefits that may be available, such as unemployment. Who couldn’t use a helping hand to begin the next stage of their career?
Terminating an employee is never an easy or enjoyable task, but the experience can be less painful when you use a succinct and supportive approach. Remember that your actions will affect not only the terminated employee, but will leave an impression on your remaining employees. You will never regret handling a situation with dignity and grace!
YES! News
The “better” way to conduct layoffs
Layoffs are hard on everyone. Even as business leaders and HR professionals, layoffs are one of the hardest things we have to do. Regrettably, many of us remember this from the all-too-recent pandemic layoffs. Layoffs are a reality we may soon face again as the threat of recession looms. And while we may not have […]
Resolve conflict like a champ
We’re hard-pressed to say conflict resolution is a fun or glamorous part of a Human Resources or leadership role, but it’s one of the most critical parts. How you mediate conflict impacts employee morale and retention, and also shows your leadership abilities and your willingness to tackle the tough stuff. Your conflict resolution skills can […]
Stop! and hire this candidate
It’s easy to criticize potential hires and spot reasons why we shouldn’t hire them. That one is too arrogant, that one lacks technical skills, and that one knows nothing about the company. Process of elimination, right? But too often we fail to recognize the positive reasons why we should hire someone. Positive flags can be […]
Client Testimonials
"Kathi has been an extremely reliable, knowledgeable and indispensable resource for our growing business. Anytime we had a difficult issue or needed to refine, replace or upgrade our HR communication, Kathi provided outstanding support and feedback. She is a wonderful person and an outstanding, solution oriented communicator. I can't recommend her enough to businesses who need assistance with HR strategy and support."
"Kathi is reliable, knowledgeable, and an excellent communicator. She has always been readily available to help us with all of our immediate needs, from handbooks to policies, and notices. We highly recommend her. A great team player."
"SPMD has been partnering with Kathi for almost 4 years. She is a fantastic partner to our design firm. Her experience, knowledge, professionalism and ability to problem solve is the perfect package to fit our business. Over the years she has helped us navigate many employee situations quickly and re-wrote our Employee Handbook. Kathi is always there in a heartbeat when a situation arises and has the answers and advice we need. We highly recommend Kathi!"
“Kathi provided Senior Human Resources leadership to Orqis Medical for over six years. Her effectiveness is immediate, her contributions substantial, and her ability to integrate into the employee base as a consultant outstanding. I highly recommend Kathi to any company looking for senior management help in the HR arena, without the ability to hire a full-time manager. This is a go-to person for any small, medium, or start-up company.”
Free Consultation