Employee turnover doesn’t have to be bad for business. As employees move on, new members can invigorate the team with fresh ideas, the latest skills, and renewed enthusiasm—a sort of staff “spring cleaning,” if you will. But when employee turnover becomes less like housekeeping and more like hemorrhaging, the drawbacks can outweigh the benefits. And that means the company loses time and money, as excessive turnover impacts:

• Recruitment. Every employee who walks out the door must be replaced by a new one walking in. All that advertising, resume reading, and interviewing may not seem like much, but when each recruitment effort costs time and money, frequent recruiting can dent the company’s bottom line.
• Productivity. When an employee leaves, what happens to their duties? Either the work doesn’t get done or it gets passed to another employee, possibly impacting that person’s regular duties. Additionally, HR staff is pulled away from focusing on professional development and other company goals, so they can timely fill the position. When the vacancy is filled, additional time must be spent training the new employee.
• Employee morale. Poor morale can be a reason for high employee turnover, and it can create a self-perpetuating cycle. Poor morale can lead to higher stress levels, affecting employee wellness, attendance, work quality, and productivity. Unhappy employees tend to look for work elsewhere, which can lead to even lower retention rates and employee morale.

If your employee retention is more hemorrhaging than housekeeping, we at YES! Your Human Resources Solution can lend a hand, like we did for this consumer products distribution company. To combat high turnover in the company’s call center, we found inventive ways to keep employees on board. We designed a sourcing and selection process that included online behavioral assessment tools. We also expanded the candidate pool using diverse and innovative sources. Remember, if employee turnover is a consistent problem, it won’t go away without addressing the underlying causes.

Are you ready to discover the power of saying “YES!”? Then contact us for a free assessment of how we can help your business thrive into the future!