Management Issues

Resolve conflict like a champ

Management Issues

We’re hard-pressed to say conflict resolution is a fun or glamorous part of a Human Resources or leadership role, but it’s one of the most critical parts. How you mediate conflict impacts employee morale and retention, and also shows your leadership abilities and your willingness to tackle the tough stuff. Your conflict resolution skills can […]


Constructive Criticism That Won’t Make Others Cringe

Management Issues

Giving criticism is hard. Devising and delivering truly constructive criticism is even harder, especially when it is communicated over video chat. But thoughtful criticism builds effective teams, and it is critical for any employee’s professional (and personal) growth. So why do so many leaders have trouble giving constructive criticism?


Your Interns’ Success Starts With You!

Management Issues

As you’re selecting a spring and summer intern cohort, it’s important to remember that interns are not typical employees. They are most likely new to your industry—maybe even new to the workplace—and would greatly benefit from some helping hands. Here’s how you can make your interns’ experience welcoming, educational, and helpful to your company’s future […]


About Your Overeager New Employee…

Management Issues

Your newest employee, Haylee, is fresh out of college and super eager to make a name at your company—she said so half a dozen times during her interview. She’s a real go-getter, good at her job, and always asking to take on more. You’ve given her special projects and challenges when you’ve been able. But […]


On the Road to Management

Management Issues

You’ve worked hard and you’re ready to move to the next stage of your career: leadership. Becoming a manager means more money, more responsibility, more opportunity, and more stress and scrutiny. It is a careful balance, so first, make sure you want to take this road, and know it will be heavy with challenges and […]


Improve Your Communication as a Manager

Management Issues

Powerful communication may not come naturally or easily, but as a manager, it’s a must. From constructive feedback, project leadership, employee recognition, and grievance management, a manager’s communication has to do a lot of tactful, influential work. Fortunately it can be practiced—and it should be! But first, what happens when your communication isn’t so great?


How to Gracefully Give Constructive Criticism

Management Issues

Criticism is hard. Formulating and delivering constructive criticism is even harder, especially when it is communicated over teleconference. But thoughtful criticism builds effective teams, and it is critical for any employee’s professional (and probably personal) growth. Then why is it so many leaders freak out over giving constructive criticism?


What Really Makes Your Employees Tick

Management Issues

You may think it’s the paycheck, profit-sharing, or the annual holiday party at Chili’s that motivates your employees, but wait! Those perks are actually long-term motivators—they don’t motivate anyone to log in to Zoom on Monday morning. So what really motivates your employees day in, day out? Turns out, an inspiring work environment will push […]


5 Interview Questions to Ask Candidates During COVID-19

Management Issues

This isn’t the working world we left in February! Many of our work operations have suddenly shifted online, in everything from collaborating at meetings, to sharing project documentation, to building relationships with colleagues. This new way of working isn’t going anywhere anytime soon, so we should aim to hire employees who can thrive in the […]


Small Management Gestures to Make You a Memorable Boss

Management Issues

We all remember that one really amazing boss who made a difference in our lives—who showed strong leadership, support, and compassion. (You have had one of these bosses, right?) When it’s your turn to lead, it’s awesome to think you can be this boss your employees remember with fondness.


How to Engage Your Work-From-Home Employees

Management Issues

Just because employees are working from home doesn’t mean you can’t have an engaging office culture! Connecting with teammates can help employees feel more normal, more productive, and less stressed. So while it’s tempting for leaders to succumb to the overwhelm, now it’s more important than ever to develop employee engagement.


How to Be a Compassionate Company During Layoffs

Management Issues

Nobody likes layoffs. As business leaders and HR professionals, it’s one of the hardest things we have to do. It’s also a reality many of us haven’t had to face in over a decade. But in the middle of this COVID-19 upheaval, layoffs may be necessary to carry many businesses through. You may not have […]


YES! News

The “better” way to conduct layoffs

Layoffs are hard on everyone. Even as business leaders and HR professionals, layoffs are one of the hardest things we have to do. Regrettably, many of us remember this from the all-too-recent pandemic layoffs. Layoffs are a reality we may soon face again as the threat of recession looms. And while we may not have […]

Resolve conflict like a champ

We’re hard-pressed to say conflict resolution is a fun or glamorous part of a Human Resources or leadership role, but it’s one of the most critical parts. How you mediate conflict impacts employee morale and retention, and also shows your leadership abilities and your willingness to tackle the tough stuff. Your conflict resolution skills can […]

Stop! and hire this candidate

It’s easy to criticize potential hires and spot reasons why we shouldn’t hire them. That one is too arrogant, that one lacks technical skills, and that one knows nothing about the company. Process of elimination, right? But too often we fail to recognize the positive reasons why we should hire someone. Positive flags can be […]

Client Testimonials

"Kathi has been an extremely reliable, knowledgeable and indispensable resource for our growing business. Anytime we had a difficult issue or needed to refine, replace or upgrade our HR communication, Kathi provided outstanding support and feedback. She is a wonderful person and an outstanding, solution oriented communicator. I can't recommend her enough to businesses who need assistance with HR strategy and support."

"Kathi is reliable, knowledgeable, and an excellent communicator. She has always been readily available to help us with all of our immediate needs, from handbooks to policies, and notices. We highly recommend her. A great team player."

"SPMD has been partnering with Kathi for almost 4 years. She is a fantastic partner to our design firm. Her experience, knowledge, professionalism and ability to problem solve is the perfect package to fit our business. Over the years she has helped us navigate many employee situations quickly and re-wrote our Employee Handbook. Kathi is always there in a heartbeat when a situation arises and has the answers and advice we need. We highly recommend Kathi!"

“Kathi provided Senior Human Resources leadership to Orqis Medical for over six years. Her effectiveness is immediate, her contributions substantial, and her ability to integrate into the employee base as a consultant outstanding. I highly recommend Kathi to any company looking for senior management help in the HR arena, without the ability to hire a full-time manager. This is a go-to person for any small, medium, or start-up company.”

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