Management Issues

Management 101: Listen Like a Leader

Management Issues

When it comes to leadership soft skills, being a great listener is as important as—if not more than—being a great talker. But being a great listener can also be challenging, and requires a learning curve!


Take the Marbles Out of Your Mouth: How to Communicate Effectively as a Manager

Management Issues

In our last YES! Your Human Resources blog, 5 Management Skills to Master Before You Promote, we talked about the importance of communication skills in a manager. A manager’s communication must do a lot of heavy lifting, including constructive feedback, project leadership, employee recognition, and grievance management. And although powerful communication may not come naturally […]


5 Management Skills to Master Before You Promote

Management Issues

So you want to be a manager—it’s great that you’re ready to take that next step! But you should also know, becoming a successful manager is more than just years of experience and stellar people skills.


How to Motivate Your Employees During the Holidays

Management Issues

The desk doldrums can’t compete with snowflakes and tinsel, but finishing the year strong is important to any business’s productivity!


The ABCs of Managing Different Personalities

Management IssuesWorking Smarter

A look at the three ABC personality types, how to best manage them, and examples of roles well suited to each.


How to Manage an Unhappy Employee

Management Issues

Adequately address an employee’s unhappiness before they reach for the door.


How to Spot an Unhappy Employee

Management Issues

A comment, a look, or just a vibe–gauge how your employee is really feeling.


So Your Direct Report Is a Pain…

Management Issues

We know you’ve felt it—someone at work you just don’t gel with, so much that you’re barely able to stand in their presence without feeling exasperation or disgust. But what if that person reports to you and you have to manage them? How can you overcome your negative feelings for the greater good?


4 Tips for an Effective Skip-Level Meeting

Management IssuesMeeting Management

A skip-level meeting helps organizational leaders find out what’s happening at ground level.


4 Skills That Will Make You a Better Manager

Management Issues

Promotions aren’t about seniority anymore, or even who is best at what they do! Whether you’re a manager now or you want to become one, you’ll need to develop the soft skills that make a strong leader. Working on these four critical areas will help you lead your employees to success.


Human Resources Managers’ Top 5 New Year’s Resolutions

Management Issues

Hey there, 2017! We are so happy to see you after the year many of us had. We’re grateful for this fresh start—365 blank pages to write a better story for ourselves, personally and professionally. And for those of us in Human Resources, we’re also using those pages to write better stories for our team. […]


The Four Hardest Human Resources Conversations

Management Issues

As Human Resources professionals, we are superheroes! We signed up to tackle some heavyweight tasks that impact our company and its precious human resources. We get to seek out fresh talent and develop a benefits package that encourages loyalty! We get to organize team-building events and lunchtime book clubs! But like all superhero work, it’s […]


YES! News

The “better” way to conduct layoffs

Layoffs are hard on everyone. Even as business leaders and HR professionals, layoffs are one of the hardest things we have to do. Regrettably, many of us remember this from the all-too-recent pandemic layoffs. Layoffs are a reality we may soon face again as the threat of recession looms. And while we may not have […]

Resolve conflict like a champ

We’re hard-pressed to say conflict resolution is a fun or glamorous part of a Human Resources or leadership role, but it’s one of the most critical parts. How you mediate conflict impacts employee morale and retention, and also shows your leadership abilities and your willingness to tackle the tough stuff. Your conflict resolution skills can […]

Stop! and hire this candidate

It’s easy to criticize potential hires and spot reasons why we shouldn’t hire them. That one is too arrogant, that one lacks technical skills, and that one knows nothing about the company. Process of elimination, right? But too often we fail to recognize the positive reasons why we should hire someone. Positive flags can be […]

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"SPMD has been partnering with Kathi for almost 4 years. She is a fantastic partner to our design firm. Her experience, knowledge, professionalism and ability to problem solve is the perfect package to fit our business. Over the years she has helped us navigate many employee situations quickly and re-wrote our Employee Handbook. Kathi is always there in a heartbeat when a situation arises and has the answers and advice we need. We highly recommend Kathi!"

“Kathi provided Senior Human Resources leadership to Orqis Medical for over six years. Her effectiveness is immediate, her contributions substantial, and her ability to integrate into the employee base as a consultant outstanding. I highly recommend Kathi to any company looking for senior management help in the HR arena, without the ability to hire a full-time manager. This is a go-to person for any small, medium, or start-up company.”

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