News

Four Tough HR Conversations You WILL Have

HR Policies

As Human Resources professionals, we signed up for some heavyweight tasks. We seek out fresh talent and develop a benefits package that encourages loyalty. We organize company picnics and book clubs. But it’s not always as glamorous as Zoom happy hours and new-employee meet-and-greets—we also handle grievances and performance issues, and we deliver unsavory news […]


About Your Overeager New Employee…

Management Issues

Your newest employee, Haylee, is fresh out of college and super eager to make a name at your company—she said so half a dozen times during her interview. She’s a real go-getter, good at her job, and always asking to take on more. You’ve given her special projects and challenges when you’ve been able. But […]


Hiring Tip: The Power of “No Thank You”

Recruitment and Retention

Recruitment is not a statistically sound process. At the end of a hiring process, you as the hiring manager or HR professional get one excited candidate bringing their skills and promise to the organization. …and then you get to tell six hundred other candidates that their skills and promise will not be coming to the […]


Workday Efficiency, Three Ways

Working Smarter

Is it 5 o’clock already? You worked all day, you ate at your desk, and you had your hands in a bit of everything. You are ex-hau-sted. And then you realize you didn’t do any tasks you had planned that day. It’s easy to get caught up in the email, meetings, calls, and spontaneous fire-fighting […]


Beat Burnout Before Going Up In Flames

Employee Wellness

Especially since our living rooms became our offices, everyone wants to think they’re work-life balance superheroes, able to rock 12-hour work days, Allie’s soccer games, Ben’s parkour classes, and Tuesday archery lessons. But then the burnout strikes, and we realize we don’t have superpowers; we are tired, mentally and physically. Even would-be superheroes burn out […]


Your New Hires Will Quit Early If…

Recruitment and Retention

Oof, first-year turnover hurts! It’s expensive and time consuming, and when one-third of new hires quit within the first six months, it’s just plain discouraging. Given that most employees leave because their day-to-day role wasn’t as expected, they had a bad experience, or their culture clashed, what’s the common thread?


About That Rut You’re Stuck In

Working Smarter

You wake up, get dressed, sit at your desk (whether in-home or in-office), and realize . . . you’re not excited for your workday to begin. Like, not at all. Zero motivation. Can you crawl back into bed? You have no goals for the day, the week, or for any kind of future with this […]


The Uptick in Return-to-Work Rudeness

Working Smarter

We’ve all seen how kindness begets kindness, such as when folks pay it forward at Starbucks. Unfortunately, we’ve also seen how rudeness begets rudeness, and we’re about to see a lot more of it as people head back into the office.


Great Communication Avoids These Problems

Working Smarter

When you communicate clearly in the workplace, people understand you, you’re on the same page, and stuff gets done. It’s that simple. But if that’s not enough reason to strive for amazing communication at work, here are a handful of serious problems you’ll be able to avoid.


Why You Should Give Failure a Try

Working Smarter

We’ve been taught failure is a bad thing. When you spill a drink, someone calls out “Fail!” The lowest school grade is F for Fail. And let’s not begin to discuss the countless FAIL memes. Failing, by definition, is the opposite of success, yet, ironically, failure can lead to the greatest of successes. Thomas Edison […]


Is Education Important in Your New Hires?

Recruitment and Retention

College degrees aren’t as rare and valuable as they once were. Everyone seems to have one these days, so that new grads are suffering from degree inflation: a bachelor’s degree is the new high school diploma, and a master’s degree is the new bachelor’s. Forget climbing the corporate ladder without one. But does education really […]


How to Know You’ve Found THE ONE (You’re Going to Hire)

Recruitment and Retention

It’s easy to spot red flags in aspiring employees—they’re late, nonresponsive, poorly spoken, and so on—that mean it’s time to cut a candidate out of the hiring process. But what about the green flags that mean GO for a candidate? What can you look for to recognize when a candidate is “the one”?


YES! News

The “better” way to conduct layoffs

Layoffs are hard on everyone. Even as business leaders and HR professionals, layoffs are one of the hardest things we have to do. Regrettably, many of us remember this from the all-too-recent pandemic layoffs. Layoffs are a reality we may soon face again as the threat of recession looms. And while we may not have […]

Resolve conflict like a champ

We’re hard-pressed to say conflict resolution is a fun or glamorous part of a Human Resources or leadership role, but it’s one of the most critical parts. How you mediate conflict impacts employee morale and retention, and also shows your leadership abilities and your willingness to tackle the tough stuff. Your conflict resolution skills can […]

Stop! and hire this candidate

It’s easy to criticize potential hires and spot reasons why we shouldn’t hire them. That one is too arrogant, that one lacks technical skills, and that one knows nothing about the company. Process of elimination, right? But too often we fail to recognize the positive reasons why we should hire someone. Positive flags can be […]

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"Kathi is reliable, knowledgeable, and an excellent communicator. She has always been readily available to help us with all of our immediate needs, from handbooks to policies, and notices. We highly recommend her. A great team player."

"SPMD has been partnering with Kathi for almost 4 years. She is a fantastic partner to our design firm. Her experience, knowledge, professionalism and ability to problem solve is the perfect package to fit our business. Over the years she has helped us navigate many employee situations quickly and re-wrote our Employee Handbook. Kathi is always there in a heartbeat when a situation arises and has the answers and advice we need. We highly recommend Kathi!"

“Kathi provided Senior Human Resources leadership to Orqis Medical for over six years. Her effectiveness is immediate, her contributions substantial, and her ability to integrate into the employee base as a consultant outstanding. I highly recommend Kathi to any company looking for senior management help in the HR arena, without the ability to hire a full-time manager. This is a go-to person for any small, medium, or start-up company.”

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